Service
Blind and Shade Repairs
Start with the good news: Hunter Douglas products are guaranteed for life, so the fix is often free under warranty. A shade you love should not go in the trash over a broken cord or a tired mechanism. Jim handles Hunter Douglas repairs of all kinds, and he helps even when you did not buy it from him or the original shop is long gone. Tell Jim what broke and he will tell you the honest path forward.
Free under warranty. Flat service fee for full pickup and reinstall, disclosed upfront.
Not sure if yours is Hunter Douglas? Call Jim, he will tell you. (603) 891-5755
What You Get
Everything included, every charge disclosed.
Who It Is For
If this sounds like your situation, this is the line.
- Homeowners with a broken cord, tired mechanism, or a motor that stopped responding
- People deciding honestly between repairing a treatment and replacing it
- Anyone with a Hunter Douglas product bought elsewhere that still deserves a fix
- Buyers who want free warranty repairs handled without the runaround
How It Works
Four steps, fully documented.
Step 01
Describe the problem
Cord, mechanism, motor, or fabric. Tell Jim what happened, even if you bought it elsewhere or the original shop is long gone.
Step 02
Repair versus replace
Jim gives you honest guidance on whether a fix makes sense or a replacement is the smarter move. No pushing you toward the expensive option.
Step 03
Free under warranty
Because the products are guaranteed for life, most Hunter Douglas repairs are free under warranty. Jim handles the service center relationship.
Step 04
Pickup and reinstall option
Want it fully handled? Jim picks it up, gets it fixed, and reinstalls it for a flat service fee, disclosed to you upfront.
Frequently Asked
The questions buyers ask first.
Do you repair Hunter Douglas blinds, even if I did not buy them from you?
Yes. Hunter Douglas products are guaranteed for life, so the repair itself is free under warranty, even on treatments you bought elsewhere or from a shop that has closed. The authorized service center is Goedecke Design in Bedford, New Hampshire. You can drive your blind there yourself at no cost, or Jim can take it down, deliver it, and reinstall it for a flat service fee that covers his time and travel. He will tell you that number upfront, before anything happens.
How long does it take to get custom window treatments installed?
It starts with a free in-home consultation where Jim measures and helps you choose. Because every treatment is custom-fabricated for your exact windows, there is a build time after you order, and then Jim schedules the install. He will give you a realistic timeline on the visit. Rush situations are worth a conversation. Ask Jim.
Do you offer smart or motorized shades I can control from my phone?
Yes. Hunter Douglas PowerView motorization lets you control your shades from your phone, your voice, or a remote, and set them on automatic schedules. You can even adjust them from out of state. Snowbirds run their New England shades from Florida. It is ideal for hard-to-reach windows and for cutting glare and UV automatically. Jim sets it all up and teaches you how to use it.
Do I need to measure my own windows before the consultation?
No. Jim measures every window himself during the free in-home visit. Custom Hunter Douglas products are fabricated to your exact opening, so a precise professional measurement matters, and it is part of the service. All you need to do is book the consultation.
Do you have a showroom I can visit?
No showroom, and that is on purpose. A shade looks completely different under store lights than it does in your home at four in the afternoon. So Jim brings the showroom to you. He comes to your home with the real Hunter Douglas samples, holds them in your windows, and shows you how they look in your own light.
More questions? See the full FAQ.
Let Jim bring the showroom to you.
Request a free in-home consultation. Jim brings the real Hunter Douglas samples, measures your windows, and gives you an honest installed price at your kitchen table. No pressure, no showroom to drive to, guaranteed for life.