Service
Installs and Repairs
Hunter Douglas products carry the Hunter Douglas Limited Lifetime Warranty, subject to the manufacturer's warranty terms, so a covered repair itself costs nothing. The authorized service center is Goedecke Design in Bedford, New Hampshire, the hospital for your blind. You can drive it there yourself at no charge, or we can take it down, drive it up, and reinstall it for a flat service fee that covers the time and travel. We will tell you the number straight up, before anything happens.
A covered repair is handled under the Hunter Douglas Limited Lifetime Warranty, subject to its terms. A flat service fee applies if we handle pickup and reinstall.
Not sure if yours is Hunter Douglas? Call us, we will tell you. (603) 891-5755
The PowerView® App is required for programmed operation.
What You Get
Everything included, every charge disclosed.
Who It Is For
If this sounds like your situation, this is the line.
- Homeowners with a Hunter Douglas treatment that needs a warranty repair
- People who bought a shade elsewhere, or from a shop that has closed, and still need it fixed
- Anyone who would rather have Jim handle pickup, service center delivery, and reinstall
- Homeowners who want the service fee disclosed upfront, before anything happens
How It Works
Four steps, fully documented.
Step 01
Tell Jim what broke
Describe the treatment and the problem. Because Hunter Douglas products carry the Hunter Douglas Limited Lifetime Warranty, a covered repair itself costs you nothing.
Step 02
Choose your path
Drive the blind to the authorized service center, Goedecke Design in Bedford NH, yourself at no cost, or have Jim handle the whole thing.
Step 03
Service and reinstall
If Jim handles it, he takes the treatment down, delivers it, and reinstalls it. The flat service fee is disclosed upfront, before anything happens.
Step 04
Back under warranty
Your repaired treatment goes right back under the Hunter Douglas Limited Lifetime Warranty, subject to the manufacturer's warranty terms. You call Jim, and he answers.
Frequently Asked
The questions buyers ask first.
Do you repair Hunter Douglas blinds, even if I did not buy them from you?
Yes. Hunter Douglas products carry the Hunter Douglas Limited Lifetime Warranty, subject to the manufacturer's warranty terms, so a covered repair itself costs you nothing, even on treatments you bought elsewhere or from a shop that has closed. The authorized service center is Goedecke Design in Bedford, New Hampshire. You can drive your blind there yourself at no cost, or we can take it down, deliver it, and reinstall it for a flat service fee that covers the time and travel. We will tell you that number upfront, before anything happens.
How long does it take to get custom window treatments installed?
It starts with a free in-home consultation where we measure and help you choose. Because every treatment is custom-fabricated for your exact windows, there is a build time after you order, and then we schedule the install. We will give you a realistic timeline on the visit. Rush situations are worth a conversation, so just ask.
Do you offer smart or motorized shades I can control from my phone?
Yes. Hunter Douglas PowerView® Automation lets you control your shades from your phone, your voice, or a remote, and set them on automatic schedules. You can even adjust them from out of state. Snowbirds run their New England shades from Florida. It is ideal for hard-to-reach windows and for cutting glare and UV automatically. We set it all up and teach you how to use it.
Do I need to measure my own windows before the consultation?
No. We measure every window during the free in-home visit. Custom Hunter Douglas products are fabricated to your exact opening, so a precise professional measurement matters, and it is part of the service. All you need to do is book the consultation.
Do you have a showroom I can visit?
No storefront, and that is on purpose. A shade looks completely different under store lights than it does in your home at four in the afternoon. So we shop at home with you. We come to your home with the real Hunter Douglas samples, hold them in your windows, and show you how they look in your own light.
More questions? See the full FAQ.
Let Jim bring the samples to you.
Request a free in-home consultation. We bring the real Hunter Douglas samples, measure your windows, and give you an honest installed price at your kitchen table. No pressure, no store to drive to. We stand behind every install.