Yes, I can repair a Hunter Douglas blind, even if you did not buy it from me or the shop you bought it from has closed. Hunter Douglas products are backed by the Hunter Douglas Limited Lifetime Warranty, subject to the manufacturer's warranty terms, so a covered repair itself costs you nothing. You have two ways to get it done, and I will tell you both straight up.
Option one: drop it off yourself
The authorized service center is Goedecke Design in Bedford, New Hampshire. I call it the hospital for your blind. You can drive your treatment up there yourself. Covered repairs are handled under the Hunter Douglas Limited Lifetime Warranty, subject to its terms, so a covered repair itself costs you nothing and the drive is your only expense.
Option two: I handle the whole thing
If you would rather not deal with it, I will take the blind down, drive it up to the service center, bring it back, and reinstall it. There is a flat service fee for that pickup and reinstall, and I tell you the number before anything happens. No surprises. Be upfront, that is how I do everything.
A shade you love should not go in the trash
A broken cord or a tired mechanism does not mean the end. Tell me what broke and I will tell you the honest path forward, repair or replace. To get help with a repair, request a consultation or call me at (603) 891-5755.
